Service Loaner Policy

The following items are required for a loaner vehicle:

VALID DRIVER'S LICENSE: The driver must be at least 21 years old. No third-party drivers. Loaners will only be given to the owner of the vehicle in for service.


PROOF OF INSURANCE: Must have a current and valid auto insurance card. Full coverage is required.


CREDIT CARD: Must have a valid credit card. A $250.00 hold will be placed on the credit card or debit card for any incidentals. The hold will be released when the loaner vehicle is returned.

---

Loaner Policy Terms

• Area of use – Our loaner is being provided for temporary use while your vehicle is in for repairs. Our loaner must stay in a 75-mile range from the DMV area.

• No Smoking – Smoking is strictly prohibited.  Smoking in the vehicle will result in a $199.00 fee.

• Refill fuel – Please return the loaner vehicle with the same amount of fuel at the time of check out.  A $6.50 per gallon refueling fee will be assessed for any fuel that is not replaced.

• Return on time – Please return our loaner by 9am following the day of completion of repairs or estimate provided for your vehicle.  A late fee of $75.00 per day will applied for vehicles not returned on time.

• Parking/Red light/Speeding cameras – Tickets received while using a loaner vehicle are the customer’s responsibility.  You will be charged the total amount of the ticket plus a $50.00 per violation processing fee.

• Mileage limitations – The maximum mileage is 100 miles per day. If this limit is exceeded there will be a charge of $1.00 per mile over the allotted amount.